Updating to ZBrush 4R2b

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Note: The Upgrade portions of these instructions only apply to users who are upgrading from an earlier version of ZBrush. People for whom 4R2b is an original purchase should skip to the “Activation Process” section.

ZBrush 4R2b is provided as an updater for users who already have ZBrush 4R2 installed.

If you currently have ZBrush 4 or an earlier version you will need to upgrade to version 4R2 before you will be able to update to 4R2b. To do this, please submit a Support ticket at https://support.pixologic.com. Be sure to include your purchase and/or license information so that we may locate your account and upgrade you in a timely manner. After upgrading to 4R2 you will then be able to use the 4R2b updater.

For information about upgrading to ZBrush 4R2 see Updating to ZBrush 4R2

ZBrush 4R2b also includes enhancements to the activation system. Because of this, it is highly recommended that you deactivate version 4R2 prior to installing the update. To do this, launch ZBrush and click the Zplugin >> Deactivation >> Web Deactivation button and then enter your account’s email address in the web page that will open.

Note: Failure to deactivate 4R2 prior to updating to 4R2b will cause 4R2b to count as an additional activation against your serial number and may require you to contact Pixologic Support before you will be able to successfully activate 4R2b.

The upgrade process will automatically add and remove files within your existing installation of ZBrush in order to transform your ZBrush 4R2 to a fresh new ZBrush 4R2b.

Original files created by you will not be affected, but if you modified a legacy file of ZBrush 4R2 (such as a default brush setting which has been saved to overwrite the original brush it was created from) the update to version 4R2b will revert that item to its original default settings. This applies to Brushes, MatCaps, Alphas, default Project files and of course your customer User Interface settings.

Please BACKUP ALL OF YOUR CUSTOM ITEMS before updating. This may be done simply by making a copy of your ZBrush 4R2 folder.


Upgrade process on Windows

  • If you are using ZBrush 4.0 (or earlier), you must upgrade it to 4R2 before updating to ZBrush 4R2b.
  • Deactivate your copy of ZBrush 4R2 by launching it and clicking Zplugin >> Deactivation >> Web Deactivation. This will launch your web browser to a page that asks for the email address associated with your account. Submitting that information and then confirming the deactivation will remove this computer from your activation list so that the machine won’t be counted twice after activating 4R2b.
  • Quit ZBrush 4R2 if it is already running.
  • Make a backup copy of your ZBrush 4R2 folder.
  • Put the “ZBrush 4R2 upgrader.exe” file in the root folder of your ZBrush application. (If you installed 4R2 using the default settings, you will place the updater in the C:\ Program Files (x86)\Pixologic\ZBrush 4R2 folder.)
  • Run the ZBrush 4R2 upgrader.exe application and follow the instructions. Be sure to read the information windows as they appear.
  • When the process is done, you can delete the updater or save it for your archives.
  • Run ZBrush and proceed with its activation. Please read the “Re-Activation” chapter below for more information regarding this process.
  • As a precaution, the updater will create a Backup folder within the ZBrush 4R2b folder. This folder will contain a copy of all files which have been removed or replaced by the process. After running ZBrush 4R2b for a few days without issues you can safely delete this folder and its contents. But if you find that you need to revert any legacy files, you will find them here.

Upgrade process on Mac OSX

  • If you are using ZBrush 4.0 (or earlier), you must upgrade it to 4R2 before updating to ZBrush 4R2b.
  • Deactivate your copy of ZBrush 4R2 by launching it and clicking Zplugin >> Deactivation >> Web Deactivation. This will launch your web browser to a page that asks for the email address associated with your account. Submitting that information and then confirming the deactivation will remove this computer from your activation list so that the machine won’t be counted twice after activating 4R2b.
  • Quit ZBrush 4R2 if it is already running.
  • Make a backup copy of your ZBrush OSX 4R2 folder.
  • If the ZBrush OSX 4R2 folder has been moved to another location than the default Mac OSX Applications folder, please temporarily move it back to its default location. (Applications/ZBrush 4R2 OSX/)
  • Execute the ZBrush 4R2b Upgrader.pkg file. Read the information windows as they appear and follow their instructions.
  • When the process is done, you can delete the updater or save it for your archives.
  • Run ZBrush and proceed with its activation. Please read the “Re-Activation” chapter below for more information regarding this process.
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